Terms of Service
Last updated: March 15, 2025
Please read these Terms of Service ("Terms") carefully before using the Monkee.cc website and AI-powered sales research service.
1. Agreement to Terms
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.
2. Description of Service
Monkee.cc provides an AI-powered sales research automation platform that helps users gather company and contact insights for sales prospecting and outreach. Our service includes:
- Company and contact research based on provided URLs or profiles
- AI-powered analysis of publicly available information
- Generation of sales insights and conversation starters
- Export capabilities and team collaboration features
3. User Accounts
When you create an account with us, you guarantee that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password.
4. Credit-Based System
Our service operates on a credit-based system. Each research operation consumes a specific number of credits as indicated in our pricing. Credits are non-refundable once used, and unused credits may expire as specified in your plan details.
5. Acceptable Use
You agree not to use our Service for any purpose that is illegal or prohibited by these Terms. You may not:
- Use the Service in any way that could damage, disable, or impair the Service
- Attempt to gain unauthorized access to any part of the Service
- Use the Service to harvest or collect email addresses or other contact information
- Use the Service for spamming or any unsolicited communications
- Impersonate any person or entity or falsely state your affiliation
6. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Monkee.cc and its licensors. The Service is protected by copyright, trademark, and other laws.
7. Subscription and Billing
Some aspects of the Service require payment. You agree to provide accurate and complete billing information. Subscription fees are charged in advance and are non-refundable.
8. Limitation of Liability
In no event shall Monkee.cc, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
9. Governing Law
These Terms shall be governed by the laws of the State of California without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Email: legal@monkee.cc
Address: 123 AI Drive, San Francisco, CA 94104